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Page 2 - Indigo Crisis

ICSI flags IndiGo lapses, urges stronger corporate governance norms

Company secretaries' apex body ICSI on Tuesday cited the governance lapses at the country's largest airline IndiGo and called for stronger governance practices to ensure proactive risk identification, timely intervention and transparent communication. The Institute of Company Secretaries of India (ICSI) has more than 78,000 members. In a statement, the institute flagged the "recent governance lapse highlighted by the IndiGo incident". ICSI President Dhananjay Shukla said the IndiGo incident serves as a reminder for corporates and professionals to ensure sound governance frameworks that can create as well as preserve shareholder value along with public trust. It is not often that ICSI publicly mentions governance issues at a company. IndiGo has been facing significant operational disruptions for the last one week, resulting in hundreds of flight cancellations and delays. The situation is stabilising now. Lack of proper planning in implementing the new flight duty norms is one of t

ICSI flags IndiGo lapses, urges stronger corporate governance norms
Updated On : 09 Dec 2025 | 6:24 PM IST

IndiGo back on its feet; operations stable, says CEO Peter Elbers

Crisis-ridden IndiGo on Tuesday claimed that the airline is back on its feet and operations are stable, even as it keeps addressing all customer needs. In the latest video message, IndiGo CEO Peter Elbers also said that lakhs of customers, whose flights were cancelled or delayed, have already received their full refunds, and the process is ongoing on a daily basis. Elbers, however, remained tight-lipped on the compensation to customers, whose flights were cancelled at the last minute or were hugely delayed. As per the Civil Aviation Ministry's passenger charter, if an airline fails to inform a passenger of his/her flight cancellation at least two weeks before departure, compensation is legally mandatory, and its amount depends on the flight duration. Also, the airline has to provide compensation automatically, without passengers asking for it. "IndiGo is back on its feet, and our operations are stable. We've let you down when a major operational disruption happened, and we're sorr

IndiGo back on its feet; operations stable, says CEO Peter Elbers
Updated On : 09 Dec 2025 | 4:50 PM IST

Why IndiGo's board is not keen on removing CEO Pieter Elbers amid crisis

Even as IndiGo's cancellations, delays and refunds mount, several board members argue Pieter Elbers' crisis-handling record and experience make his removal neither simple nor necessarily wise

Why IndiGo's board is not keen on removing CEO Pieter Elbers amid crisis
Updated On : 09 Dec 2025 | 11:32 AM IST

Flight disruptions credit negative, may hit IndiGo financially: Moody's

Flags financial damage from revenue loss, compensation, DGCA fines

Flight disruptions credit negative, may hit IndiGo financially: Moody's
Updated On : 08 Dec 2025 | 10:47 PM IST

SC declines to intervene in IndiGo cancellations, cites govt action

The cancellations, which began on December 2, have drawn criticism from passengers and government authorities

SC declines to intervene in IndiGo cancellations, cites govt action
Updated On : 08 Dec 2025 | 6:09 PM IST

IndiGo gets 24 hrs for DGCA reply as refunds hit ₹610 cr: Top updates

After major nationwide disruptions, IndiGo now has to answer the DGCA by 6 pm on Monday; the airline says operations are improving and ₹610 crore in refunds have already been cleared

IndiGo gets 24 hrs for DGCA reply as refunds hit ₹610 cr: Top updates
Updated On : 08 Dec 2025 | 2:33 PM IST

With 2 airlines in command, market concentration in aviation skyrockets

The Herfindahl-Hirschman Index (HHI) in the sector is up by 1800 points in the last decade to record high of 4500 in FY25

With 2 airlines in command, market concentration in aviation skyrockets
Updated On : 08 Dec 2025 | 12:08 AM IST

IndiGo may face penalties if non-compliance is deliberate: Experts

The revised FDTL (Flight Duty Time Limitation Rules) rules entered their second and final phase on November 1, activating seven clauses deferred during July's rollout

IndiGo may face penalties if non-compliance is deliberate: Experts
Updated On : 07 Dec 2025 | 11:50 PM IST

Travel portals boost capacity to handle rising flier queries, speed refunds

OTAs offer 100% refunds amid Indigo flight cancellations

Travel portals boost capacity to handle rising flier queries, speed refunds
Updated On : 07 Dec 2025 | 11:41 PM IST

Northeast Railway deploys special trains after IndiGo cancellations

The Northeast Frontier Railway (NFR) will be running special trains to clear passenger rush in view of flight disruptions, its chief spokesperson said on Sunday. NFR CPRO Kapinjal Kishore Sharma said extra coaches of various classes have also been attached to different trains. "The NFR has taken these initiatives in view of IndiGo flight cancellations," he said. Two special trains -- one each from Dibrugarh to New Delhi, and Guwahati to Howrah -- would run on Monday, the CPRO said. "Further, 20 coaches will be attached to 18 different trains to help clear the rush of passengers. These trains are running on different sectors," he added. IndiGo, the country's largest airline, has cancelled thousands of flights over the last few days as it grappled with significant operational disruptions mainly due to crew shortage.

Northeast Railway deploys special trains after IndiGo cancellations
Updated On : 07 Dec 2025 | 11:11 PM IST

IndiGo crisis sends fares spiralling, Delhi routes cross ₹1 lakh threshold

Stranded flyers face brunt of IndiGo turmoil: Following flight cancellations, airfares of Air India, Akasa, Spicejet rise exponentially, dealing a double blow

IndiGo crisis sends fares spiralling, Delhi routes cross ₹1 lakh threshold
Updated On : 05 Dec 2025 | 11:03 PM IST

IndiGo faces major system outage; passengers stranded for hours: WATCH

IndiGo reassured its customers that airport staff are working to minimise the wait times at check-in counters. However, passengers reported facing issues, including difficulties with web check-in

IndiGo faces major system outage; passengers stranded for hours: WATCH
Updated On : 05 Oct 2024 | 6:34 PM IST

Bomb threat on Varanasi-bound Indigo flight at Delhi airport turns out hoax

The officials said the threat was found written on a piece of paper in a lavatory by the pilot when the Indigo 6E2211 flight was preparing to leave

Bomb threat on Varanasi-bound Indigo flight at Delhi airport turns out hoax
Updated On : 28 May 2024 | 10:34 AM IST

Weather disruption forces IndiGo passengers to wait eight hours in Delhi

Delay causes some to miss connecting flights; DIAL sources said zero cancellations or diversions from airport on Tuesday

Weather disruption forces IndiGo passengers to wait eight hours in Delhi
Updated On : 20 Dec 2022 | 10:58 PM IST

IndiGo scraps leave without pay for staff, says 70% pre-Covid level reached

On Wednesday, airline said it is operating 1,000 daily international and domestic flights

IndiGo scraps leave without pay for staff, says 70% pre-Covid level reached
Updated On : 03 Dec 2020 | 10:29 PM IST

Covid-19 impact: IndiGo may shelve approved QIP plan if air travel picks up

QIP is a capital-raising tool through which listed companies can sell shares, fully and partly convertible debentures, or any securities, other than warrants that are convertible into equity shares

Covid-19 impact: IndiGo may shelve approved QIP plan if air travel picks up
Updated On : 04 Sep 2020 | 10:41 PM IST

IndiGo to deliberate on raising of funds as company posts highest loss

The development comes a day after the company posted its highest ever quarterly net loss at Rs 2,844.3 crore for the first quarter of 2020-21

IndiGo to deliberate on raising of funds as company posts highest loss
Updated On : 31 Jul 2020 | 8:27 AM IST

Sanjay Kumar returns to IndiGo as Chief Strategy and Revenue Officer

Kumar had left IndiGo to join AirAsia India. He has also worked at erstwhile Sahara Airlines

Sanjay Kumar returns to IndiGo as Chief Strategy and Revenue Officer
Updated On : 21 Jan 2020 | 3:59 PM IST

IndiGo promoter feud: Rahul Bhatia seeks arbitration against Rakesh Gangwal

In a filing to the stock exchanges on Tuesday, InterGlobe Aviation said the two entities have submitted a request for arbitration on October 1 to the London Court of International Arbitration

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Updated On : 02 Oct 2019 | 2:51 AM IST

Strong winds force IndiGo to cut seating capacity on Delhi-Istanbul route

The carrier is blocking 29 out of 185 seats in its A320 planes, and 49 out of 222 seats in the A321 models

Strong winds force IndiGo to cut seating capacity on Delhi-Istanbul route
Updated On : 21 Sep 2019 | 1:01 AM IST