Payment

Razorpay unveils AI platform to automate payment operations for businesses

Fintech firm launches 'Agent Studio' built on Anthropic's Claude technology to deploy AI agents that manage tasks such as dispute resolution, cart recovery and cash-flow forecasting

Updated On: 12 Mar 2026 | 8:31 PM IST

Paytm ahead on monetisation, diversified business model gives it edge: BofA

Noida-based payments major Paytm has pulled ahead in its monetisation journey compared to peers, driven by a more diversified mix across high-monetisation categories such as merchant lending and financial services helping it improve profitability, positioning it strongly within India's evolving fintech landscape, according to a BofA Global Research report. BofA says Paytm continues to extend leadership in medium to high-monetisation segments such as merchant payments and lending, placing it ahead of rivals with a diversified revenue mix. The report notes that while consumer payments remain a low monetisation, merchant payments and lending and financial services distribution continue to be medium to high monetisation segments for payment platforms. In this context, Paytm's revenue mix stands out, with a significantly lower dependence on consumer payments and a higher contribution from merchant payments and financial services distribution. This diversified mix has enabled stronger ..

Updated On: 05 Mar 2026 | 12:40 PM IST

RBI clears Paytm arm PPSL as payment aggregator for offline transactions

Fintech firm One97 Communications on Thursday said its subsidiary Paytm Payments Services Limited (PPSL), has received authorisation from the Reserve Bank of India to operate as a Payment Aggregator for physical (offline) payments and cross-border transactions. The approval is in addition to the authorisation for Online Payment Aggregation already granted by the central bank to PPSL last month. "Reserve Bank of India (RBI) on December 17, 2025 has authorised Paytm Payments Services Limited (PPSL), a wholly-owned subsidiary of One 97 Communications Limited, to operate as a Payment Aggregator for Physical (offline) payments and Cross-Border transactions (both inward and outward), in addition to the online Payment Aggregator authorisation already granted by RBI on November 26, 2025, under the Payment and Settlement Systems Act, 2007, Paytm said in a regulatory filing. With the new license, PPSL now holds Payment Aggregator authorisations across online, offline, and cross-border segment

Updated On: 18 Dec 2025 | 12:42 PM IST

Payment apps, DoT help avert ₹200 cr potential fraud: PhonePe co-founder

Payment apps PhonePe and Paytm have helped citizens avert potential financial frauds worth Rs 200 crore by using the fraud risk indicator platform developed by the Department of Telecom, a senior Walmart group official said on Wednesday. While giving a presentation to Prime Minister Narendra Modi at the inaugural session of India Mobile Congress (IMC), PhonePe co-founder Rahul Chari said that by using FRI (Fraud Risk Indicator) data, apps like PhonePe and Paytm have frozen more than 10 lakh accounts and wallets. "They have blocked more than 48 lakh suspicious transactions. More than 200 crore rupees in potential financial loss have been averted. The DoT has been able to save more than that in the potential financial loss to consumers in just 3-4 months prior to the launch," Chari said. According to the breakup shared by Chari, PhonePe claims to have helped citizens avert potential financial fraud losses of around Rs 125 crore, while Paytm has helped save Rs 68 crore in the last 2 ..

Updated On: 08 Oct 2025 | 1:52 PM IST

Centre issues new guidelines to ensure timely pension and retirement dues

The Centre has issued comprehensive guidelines for effective inter-ministerial coordination for timely payment of retirement dues and issue of Pension Payment Orders of central civil services employees. Major procedural reforms such as clarification on vigilance clearance before retirement has been included for reducing the delay in issuance of Pension Payment Orders (PPOs)/ePPOs, an official statement issued on Tuesday said. "It has been clarified that no pension can be delayed for the want of vigilance clearance as per the specific provisions under Central Civil Services (Pension) Rules, 2021," it said. It has been underlined that each ministry/department should ensure that vigilance clearance in respect of their retiring employees is issued within three months prior to retirement, said the statement issued by the Ministry of Personnel, Public Grievances and Pensions. The key policy measures for systemic improvement are digitisation of service records, universalisation of Bhavish

Updated On: 30 Sep 2025 | 10:24 PM IST

Payments Council of India reappoints Patel, Srinivasu; Bansal joins team

The Payments Council of India has reappointed Vishwas Patel and M N Srinivasu as chair and co-chair while inducting Nalin Bansal, alongside naming heads for key payments committees

Updated On: 21 Aug 2025 | 3:46 PM IST

DFS Secretary urges fintechs to drive offline payments, boost inclusion

DFS Secretary M Nagaraju on Monday urged fintechs to focus on driving offline payment solutions to enhance financial inclusions. "I would like to request fintechs to focus their attention on payment solutions for offline payment," Nagaraju said at the CII Summit on Financial Inclusion and FinTech. He highlighted that financial inclusion is increasingly recognised as a major factor in economic growth and poverty alleviation on a global scale. He pointed out that seven of the 17 United Nations Sustainable Development Goals (UN SDGs) are directly connected to financial inclusion. This suggests the importance of improving access to financial services for the unbanked and under-served populations, he said. To illustrate progress made in India, he recalled data from before 2014, when only about 35 per cent of adults in India had access to a bank account, as estimated by the Global Findex Database. In response to this situation, the Pradhan Mantri Jan Dhan Yojana (PMJDY) was launched in

Updated On: 07 Jul 2025 | 2:32 PM IST

AGR dues: Vodafone Idea unlikely to get further relief or payment extension

"There may be some payment terms being proposed (by the company), but the question remains whether they'll be able to honour those payments," the official added

Updated On: 06 Jul 2025 | 11:52 PM IST

50% of Indians pay online convenience fees; 78% prefer free platforms

A LocalCircles survey finds 50% of Indian consumers pay convenience fees on most purchases, with 78% preferring platforms that don't charge extra for products or services

Updated On: 23 Jun 2025 | 8:30 PM IST

Banks in need of better security as payment frauds triple in value

According to the central bank's latest annual report, more than half of frauds took place in digital or card-based transactions, even though they accounted for only 1.4% of the $4 billion in scams

Updated On: 17 Jun 2025 | 8:32 AM IST

Zaggle ties up with Mesh Payments to tap global spend management market

Financial technology firm Zaggle on Thursday said it has partnered with travel and expense solutions provider Mesh Payments to tap the global spend management market. Zaggle, in a statement, said that its association with Mesh Payments will enable Indian MNCs to manage global expenses across the US, Europe, and Latin America using Mesh's capabilities to issue corporate cards in global markets. Mesh's global clients operating in India, through their GCCs, can leverage Zaggle's spend management ecosystem, including prepaid cards, forex cards and corporate credit cards, it added. Zaggle founder and Executive Chairman Raj P Narayanam said the partnership with Mesh is a strategic move to extend the platform's leadership beyond borders. Citing a Deloitte report, Zaggle said that the top 100 companies in India spend more than USD 2.2 billion on business travel. India's digital transformation is creating unprecedented demand for intelligent spend solutions, and we are uniquely positioned

Updated On: 15 May 2025 | 2:09 PM IST

UPI payments face outage for third time in a week, NPCI flags latency

This is the third time processing UPI payments has faced an outage

Updated On: 02 Apr 2025 | 9:57 PM IST

EPC companies raise concern over longer payment cycles for water projects

Industry executives add payments picking pace in Q4

Updated On: 20 Feb 2025 | 5:27 PM IST

'Need to question PAs' intention of moving away from third-party routers'

Bengaluru-based Juspay, which has close to 500 large and enterprise merchants, expects a 'vast majority' of its merchants to stay with the firm without severing ties

Updated On: 21 Jan 2025 | 10:47 PM IST

RBI enhances UPI Lite wallet limits, updates offline payments framework

Earlier, the per-transaction limit and wallet limit for transactions made through Unified Payments Interface (UPI) Lite were set at Rs 500 and Rs 2,000, respectively

Updated On: 04 Dec 2024 | 8:09 PM IST

PhonePe discontinues its partnership with payment aggregator Juspay

The move will allow the Walmart-backed fintech firm to offer an integrated payment flow-from transaction origination to final settlement-to the merchants it services

Updated On: 03 Dec 2024 | 8:17 PM IST

Sebi considers process to seek waiver of interest on penalty payment

Markets regulator Sebi on Monday proposed a procedure for seeking a waiver or reduction of interest concerning recovery proceedings initiated by it for failure to pay penalty. Under the proposal, the regulator suggested that the applicant's requests for waiver/reduction should be submitted to the relevant Recovery Officer, with documentation supporting the fulfilment of three criteria from Section 220(2A) of the Income Tax Act, 1961. Section 220(2A) allows the waiver or reduction of this interest under specific conditions. The criteria include payment of such an amount causing genuine hardship to the applicant; default was due to circumstances beyond the applicant's control and the applicant has cooperated in any related inquiry. In its consultation paper, Sebi has suggested that applications are allowed only if the notice of demand has already been served and the principal amount due is fully paid. The Sebi's recovery officer will forward the application to the Competent Authority

Updated On: 11 Nov 2024 | 7:40 PM IST

China boosts funds for housing projects to support its embattled sector

In late September, the central bank announced measures including cuts in the minimum down payment ratio to 15 per cent for all buyers

Updated On: 17 Oct 2024 | 10:41 AM IST

India pitches for more info sharing on cross-border payments at FATF

At present, under the Travel Rules of FATF, data relating to the name of the sender, recipient, and the country of origin is recorded in any cross-border financial transactions

Updated On: 10 Sep 2024 | 11:32 PM IST