Truecaller

Swedish call-screening app says GSMA membership reflects its expanding role in mobile security and caller identity as it seeks closer collaboration with operators and regulators

TRAI has objections to Truecaller displaying a 'frequently blocked' badge within the dedicated number series, with a senior regulatory official saying that such tagging is "not advisable" as it tends to misguide and confuse telecom consumers, creating unwarranted suspicion about calls from 1600 and 140 categories that otherwise fall under the regulated framework. Instead, the regulator believes that Truecaller should display a label informing users that they can "exercise their choice" to block unwanted communication from the 140 series through TRAI's official Do Not Disturb (DND) preference management app. According to the Telecom Regulatory Authority of India (TRAI) official, the solution lies in creating further awareness and outreach around the DND, to educate people about the choices they have. TRAI has mandated the use of 1600 series numbers for service and transaction calls by regulated banking, financial services and insurance or BFSI entities, and government-to-citizen ...

He added that constructive engagement with the authorities remains central to the company's approach

The telecom regulator said designated 1600 and 140 number series used for banking, financial and government communications cannot be tagged, blocked or filtered by apps

Your phone may warn you about spam before you answer. But who decides which calls get that tag, and on what basis? Read on

Meity is evaluating Trai's request to act against caller ID apps under the IT Act as banks seek a dedicated number series to ensure genuine customer calls are answered

The study found that while digital channels are favoured for speed, voice continues to dominate moments that require clarity (56%), reassurance, urgency, or high-stakes interactions.

Truecaller cites iOS limitations and rising costs as it discontinues call recording on iPhones, shifting focus back to spam protection and Live Caller ID

Truecaller said that the new version of the iOS app leverages Apple's Live Caller ID Lookup framework to provide live caller ID without compromising on the user's privacy

The Income-Tax Department Thursday carried out searches at offices of global caller ID platform Truecaller on charges of tax evasion, official sources said. The Stockholm-headquartered company said it was cooperating with the investigators. Tax officials said the searches were aimed to gather detailed information and check documents in connection with certain charges of tax evasion including those pertaining to transfer pricing (TP) issues. According to the company's website, Truecaller has offices in Bengaluru, Mumbai and Gurugram in India. The company said in a public statement that "On Thursday 7 November 2024, Truecaller's India offices were visited by Indian Tax officials." "Truecaller are currently assisting the authorities to the full extent at our offices. This came without prior notice and Truecaller are currently awaiting official confirmation and communication from the tax departments," it said. This is not an uncommon practice and Truecaller will cooperate fully with

The Auto-Block Spam feature is now accessible to iPhone users on iOS 18, exclusively for Truecaller Premium subscribers using the latest version 13.12 from the Apple Store

The anti-trust regulator said that it found no evidence of violation of competition law in the case

Caller identification app Truecaller on Thursday said it has collaborated with general insurance company HDFC ERGO for an offering that aims to safeguard subscribers against digital communication frauds in India. Truecaller in a release said that amid rising cases of cyber fraud, the insurance offering underscores its commitment to combating fraud and ensuring user protection through advanced app features - before, during and after mobile communication. A recent report by the Indian Cyber Crime Coordination Centre revealed that digital financial frauds accounted for a staggering Rs 1.25 lakh crore over the last three years, the release noted. Announcing the collaboration with HDFC ERGO to offer this insurance for its subscribers, the release said the product will provide coverage up to Rs 10,000 to Android and iOS users across India. "The product is available to yearly premium subscribers of Truecaller and all existing customers can avail this protection for free under their existi

The Competition Commission of India has dismissed a complaint against Google India alleging the tech giant abused its dominant position to favour Truecaller in the market for caller ID and spam protection apps, as it found no evidence of violation of competition law. While dismissing the complaint, the fair trade regulator said, "The Commission finds that no prima facie case of contravention of the provisions of Section 4 of the Act is made out against Google in the instant matter". Section 4 of the Competition Act, deals with the abuse of dominant position. The ruling came on a complaint filed by Rachna Khaira (informant) accusing Google of granting exclusive access to Truecaller to share private contact information while prohibiting other apps from doing the same. Further, she alleged that this practice has distorted the market and created a monopoly for Truecaller. The informant also alleged that Google's developer policy prohibits unauthorised disclosure of non-public contacts

AI Call Scanner is built into the Truecaller Android app, is part of the premium subscription and being rolled out in the US first, followed by India and other markets, said the company in press note

Nvidia plans new AI chips every year. The POCO F6 has been launched in India. Kia has introduced the EV3, featuring a new AI assistant powered by OpenAI's ChatGPT

With the help of Microsoft Azure AI Speech Personal Voice, users can record digital versions of their own voice within the Truecaller application and use them to answer calls

Net sales of the company increased by 8 per cent in India reaching SEK 316.8 million in the first quarter, compared to SEK 292.2 million in the corresponding quarter of the previous year

Misra previously headed public affairs at Stockholm-traded contact verification firm Truecaller, which counts India as a top market

Swedish caller identification app Truecaller on Monday announced the launch of AI-powered call recording feature in India that offers transcription and call summary. AI call recording is a paid feature, and will be available with a Truecaller Premium subscription, the company said, adding that it works seamlessly across both Android and iOS devices. The new addition provides users with the ability to record incoming and outgoing calls directly within the Truecaller app. This offers a convenient and efficient way to capture and manage important conversations. Announcing the launch of AI-enabled call recording feature, a company release said that by leveraging Artificial Intelligence technology, Truecaller empowers users to fully engage in their live conversation without the need to be concerned about taking detailed notes, thus improving productivity during calls. "The integration of AI into the newly launched call recording feature marks a significant leap forward, allowing for a .