At 21%, Cognizant sees highest IT attrition in January-March quarter

In the previous quarter, the company's attrition rate was lower at 19 per cent, though the level was 22 per cent in the January-March 2020

IT major Cognizant experienced the highest attrition rate in the industry at 21 per cent during the January-March quarter. The company’s voluntary attrition rate was at 18 per cent, the US-based multinational revealed while acknowledging that as a reason for impacting its performance. Attrition refers to a decrease in the size of an organisation’s workforce.
 
Cognizant CEO Brian Humphries, in the post-result analyst call, spoke about the difficulty in retaining employees with digital talent capabilities. “This put some pressure on salaries as rows were filled by lateral hires or contingent workforce. And in some cases, commercial opportunities were forgone