European IT and consulting company Capgemini which started selling its services in Indian domestic market almost five years ago is now graduating to the next phase of growth by participating in large strategic outsourcing deals.
The French company which reported €10.3 billion in revenues last year is pursuing 3-4 strategic outsourcing deals in India wherein it would be partnering with the clients to offer its full-range of services starting from IT, BPO, infrastructure management to consulting, Kishor Chitale, CEO of Local Business Services for India & Middle East at Capgemini told Business Standard. These prospective clients are primarily in the manufacturing and pharmaceutical segments, he said without divulging the size of those contracts.
“We have made a foot on the door and we have really showed them (the clients) what we can bring to the table. During the last five years, we have worked with many new logos (clients). In the next phase, we are categorizing those clients in a very structured way and deepening our relationship selling our entire bouquet of services,” said Chitale.
Capgemini started its local unit in India towards the end of 2008 to pursue business interests in a structured way. Since then, the company has worked with over 160 Indian business establishments and organisations including large names such as Ashok Leyland, Marico, Tata Power, HPCL and Indian Railways.
“One of the things we have seen is that lots of Indian companies are now aspiring to become large global players. Probably we are in a good position to guide them through that journey because Europe is a big market for most of these companies and we are extremely strong in Europe,” Chitale added.
In 2012, Capgemini local business unit grew at around 42 per cent over the previous year, the fastest growth registered by any of its local business units across the world, for the second consecutive quarter in a row. The company says the growth in 2013 may come down slightly from that level as the base is also expanding. The company has set an internal goal to touch $100 million in revenues in India by 2015 when it also aspires to become one of the top-10 IT services players in the country.
Apart from a market, Capgemini also uses India as a strong offshore base to support its global clients like most global IT majors like IBM and Accenture. At the end of the June quarter of 2013, the company had an over 44,000 employees in India spread across nine cities including Mumbai, Delhi, Bangalore and Hyderabad.
