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Captive MNC centres in India struggle as war for talent impacts sourcing

Only 10% of Global Capability Centres have tie-ups with educational institutes to source talent

talent analytics
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Shivani Shinde Mumbai
Global Capability Centres or the captive centres of multinational companies in India are feeling the heat of the war for talent as it impacts their effort to scale operations, said a survey.

According to EY’s GCC (Global Capability Center) Pulse Survey 2021, about 76 per cent of GCC leaders believe they need to improve their ability to attract and retain talent. In the last 18 months, the demand for niche digital skills has grown exponentially leading to a shortage of qualified candidates.

One out of five GCCs identified automation as a continued area for investment, reflecting a coming of age of automation.

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First Published: Feb 22 2022 | 1:51 PM IST

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