Organisations to experience disruptions due to skills gaps: Gartner

IT operations organisations are being forced to redefine their roles and value propositions from those of technology providers

Organisations to experience disruptions due to skills gaps

Two-thirds of organisations are not adequately addressing the infrastructure and operations (I&O) skills gaps that will impede their digital business initiatives, according to Gartner, Inc. Successful I&O organisations will need to implement vastly different roles and technologies during the next five years. Gartner forecasts that, by 2019, IT technical specialist hires will fall by more than 5 per cent. Moreover, by 2021, 40 per cent of IT staff will hold multiple roles, most of which will be business-related rather than technology-related.

“What made I&O leaders successful in the past is not what