Telecom firms evolving into digital networks a positive sign: Trai chairman

Large telecom companies are using artificial intelligence, big data and machine learning in a significant way already to improve services and optimise resources, R S Sharma said

Pure-play telecom companies evolving into large digital networks offering full stack of services is a "positive development" that augurs well for the "new normal" of work-from-home, distant education, telemedicine and other virtual applications, Trai Chairman R S Sharma said.

Describing the sector as a "shining star" for maintaining 24X7 connectivity even amid the Covid-19 crisis, Sharma said telecom has become more important and necessary for overall life of the community than ever before, adding that he expects the trend to continue.

"We should not waste this crisis, we should actually leverage this crisis for becoming a digital superpower and knowledge society, and