Susan Fowler has opened the much needed can of worms. While her story raises questions about the imminent future of Uber, it also raises other fundamental issues.
One of them is culture.
There’s been a lot of rhetoric around it, but anyone who has ever been in an organisation will know that the real test of commitment to culture is when the pressure for numbers are high.
What the Uber case demonstrates clearly is that a neglected culture has its own way of coming around and hitting the business hard, where it hurts the most (and in the case of

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