Artificial intelligence: How robots replaced seven employees at Swiss Bank

Technologies and artificial intelligence have the potential to revolutionize the financial sector

Have seven employees work for three days or use software robots instead? In a pilot project, St. Galler Kantonalbank AG opted for the second option. The bank is so satisfied with the test results that it wants to decide on further assignments by the end of May.
 
"We’ve seen that’s technically feasible and now we’re exploring whether other applications are worthwhile, and I’m very optimistic about that", Felix Buschor, member of the management board, said in an interview with Bloomberg. "The assessment of the potential is in full swing."
 
Buschor admits that the use of robots is causing