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Hurricane Harvey, then Irma: Social media apps a must in your disaster kit

Social media is a tremendous resource for harnessing networks during and after disasters

St. Thomas :  This image made from video shows damage from Hurricane Irma in St. Thomas, U.S. Virgin Islands, Thursday, Sept. 7, 2017. Hurricane Irma weakened slightly Thursday with sustained winds of 175 mph, according to the National Hurricane Cent
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St. Thomas : This image made from video shows damage from Hurricane Irma in St. Thomas, U.S. Virgin Islands, Thursday, Sept. 7, 2017. Hurricane Irma weakened slightly Thursday with sustained winds of 175 mph, according to the National Hurricane Cent

Daniel P Aldrich & Courtney M Page | The Conversation

With floodwaters at four feet and rising, a family in Houston, Texas abandoned their possessions and scrambled to their roof during Hurricane Harvey to sit with their pets and await rescue. Unable to reach first responders through 911 and with no one visible nearby, they used their cellphones to send out a call for help through a social media application called Nextdoor.

Within an hour a neighbor arrived in an empty canoe large enough to carry the family and their pets to safety. Thanks to a collaboration with Nextdoor, we learned of this and hundreds