Lajcak assured Apoorv Om that he would do his best for promoting the inclusiveness of the disabled in all walks of life and at the UN.
Currently enrolled in an architecture course in Delhi, Om, 23, is an activist who advocates for the inclusiveness of persons with disabilities.
He told Lajcak that he wanted to make people aware of the possibilities of "e-world's technological devices" that can enable inclusiveness in society of people with disabilities, especially the deaf people.
Digital technologies can promote education in an inclusive setting for all with the disabled and the others studying together, but not enough was being done to make them available everywhere, he said.
"This can make a revolution of inclusion in the whole world."
Lajcak said: "Trust me, that is one of the issues that we are trying to address."
The rights of the disabled and the promotion of their inclusiveness are part of several UN Sustainable Development Goals.
To demonstrate the digital possibilities for the deaf, Om used a mobile phone app on which he typed his part of the conversation while it converted Lajcak's spoken part into text for him to read.
Lajcak responded: "I will do my best to bring it to the General Assembly."
As for the UN itself, Lajcak said: "I know the UN should be doing a better job to be more accessible to the people with disabilities."
More use of subtitles for videos of UN meetings for example, could be a solution, he said.
Om has drawn portraits of several international leaders and presented to them in his campaign for the disabled. They include former UN Secretary-General Ban Ki-moon, Prime Minister Narendra Modi, and Ronny Abraham, the president of the world court.
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