The central government is organising a mela on Thursday in Connaught Place's Central Park here, to facilitate an on-the-spot registration of consumer grievances and educate them on their rights.
"The Consumer Counselling Mechanism of Department of Consumer Affairs popularly known as National Consumer Helpline (NCH) will be in the mela to educate consumers about their rights and responsibilities, the procedure for seeking grievance redressal, assisting them in registering grievances, etc. It would also register on the spot grievances, if any," an official statement said.
Keeping the festive season in view, when lots of purchasing is done, it is important that consumers make informed choices and that they do not fall prey to counterfeit products, unfair trade practices etc, the statement said, adding that Union Minister for Consumer Affairs Ram Vilas Paswan would be launching Consumer Awareness Week from October 20 to October 27, to be observed throughout the country.
The partners in the fair are industry bodies such as Assocham, CII, DICCI, Ficci and PHD Chambers. Regulators like FSSAI, Bureau of Energy Efficiency and Telecom Regulatory Authority of India (TRAI) will also participate.
Companies like Tata Motors, Reliance Communications, Amway, Amazon, SBI, ICICI Bank, HDFC Bank, LIC, Hero Motors, Make My Trip, Geetanjali, ITC and Panasonic, among others have confirmed their participation, the release said.
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