You are here: Home » News-IANS » Business-Economy
Business Standard

Gupshup ties up with Cisco to develop chatbots

IANS  |  Mumbai 

Silicon Valley-based bot platform Gupshup on Wednesday collaborated with IT networking ginat leader Cisco to connect chatbot development capabilities with Cisco's fully integrated cloud-based collaboration service "Cisco Spark".

Gupshup's bot development platform enables developers to quickly build and incorporate advanced chatbot functionality into new and innovative service offerings for Cisco customers.

"Providing our customers and developers access to Gupshup's intuitive bot platform will create customisable experiences that enhance Cisco Spark's capabilities," Jason Goecke, General Manager, Cisco's Tropo Business Unit, said in a statement.

"Cisco Spark" delivers a highly secure, connected collaboration experience via Cloud, combining the three types of communication tools people use most at work -- messaging, meeting and calling -- into a single platform.

Using Gupshup's bot builder platform, developers will be able to create advanced, omni-channel bots for a responsive and intuitive experience within the Spark ecosystem.

"Chatbots are quickly transforming the way we use computers, providing a simpler, easier and conversational interface to advanced services," added Beerud Sheth, CEO of Gupshup.

"Working with Cisco has made it possible for us to expose the enterprise to bots, which will soon transform virtually every business workflow," he added.



Dear Reader,

Business Standard has always strived hard to provide up-to-date information and commentary on developments that are of interest to you and have wider political and economic implications for the country and the world. Your encouragement and constant feedback on how to improve our offering have only made our resolve and commitment to these ideals stronger. Even during these difficult times arising out of Covid-19, we continue to remain committed to keeping you informed and updated with credible news, authoritative views and incisive commentary on topical issues of relevance.
We, however, have a request.

As we battle the economic impact of the pandemic, we need your support even more, so that we can continue to offer you more quality content. Our subscription model has seen an encouraging response from many of you, who have subscribed to our online content. More subscription to our online content can only help us achieve the goals of offering you even better and more relevant content. We believe in free, fair and credible journalism. Your support through more subscriptions can help us practise the journalism to which we are committed.

Support quality journalism and subscribe to Business Standard.

Digital Editor

First Published: Wed, July 13 2016. 17:42 IST