Even as the central government pushes for e-payments, the system is fraught with the risk of scams and problems for a large number of potential users. Unless the government sets up an e-payments regulator to supervise and deliver justice to customers in response to their complaints, the success of the system is doubtful.
Notice how government and/or semi-government agencies charge commission through payment agencies. For whose convenience do the payment agencies accept such an amount — for beneficiaries like the Municipal Corporation of Greater Mumbai, the Maharashtra State Electricity Distribution Company Limited and the Indian Railway Catering and Tourism Corporation? Convenience
