It is important to keep some perspective on the recall of a lakh cars by Maruti Suzuki. The ultimate cost of the recall will be quite small. Also, while it shows there was a problem in the production process, it indicates the quality-check process is working. Maruti did well to recall the cars, though, as its Chairman RC Bhargava has said, the company slipped up by not making the recall decision public.
Aseem Chadha, New Delhi
