No auction without title of vehicle repossessed for payment default

Lenders who violate this norm can be charged with deficient service

It’s common for finance companies to repossess vehicles for payment default. However, before the vehicle is auctioned, it is important for the finance company to have proper title and transfer registration of the vehicle. Otherwise, it would constitute a deficiency in service.

Sachin Lohan, who had his own business called Skylark Infrastructure and Telesystem, registered himself on eBay Motors, an online B2B platform for the auction of motor vehicles, and bought a vehicle put up for sale by Tata Capital Financial Services (TCFS) for Rs 3.1 lakh.

Lohan took the delivery from TCFS along with the relevant documents. However, when