- Announces the launch of two Printing Innovation Centres
- Manifold expansion through comprehensive office solutions and enhanced customer satisfaction
Ricoh India Ltd., a subsidiary of Ricoh Company Ltd., Japan, a US$ 21.7 billion global giant and the leader in the field of Imaging Solutions today announced its strategic foray into the fast-emerging Digital Color Production Printing Segment as one of the new initiatives in India at a press conference here today. The announcement came in the wake of Ricoh’s robust growth plans envisaged for India in the coming three years.
Speaking on the occasion, Mr. N. Maitra, Managing Director, Ricoh India Ltd. remarked, “Since inception, Ricoh has been driven by a single-minded objective of providing customer-focused products and solutions that are truly value for money. With economic liberalization and changing business environment, the needs of consumers are manifold and growing customers demands need to be addressed in different ways. Our mission is to enhance customer place efficiency with all products, services and solutions that will supplement Human resources and make Ricoh a One-Stop-Solution Company for all our customers.”
Detailing the launch of Digital Color Production Printer Solutions, Mr. Tadashi Furushima, Associate Director, Production Printing Business Group, Ricoh Company Ltd. remarked, “Digital Printing is leading the way because of its efficiency and short turnaround time. More and more production printers are opting for Digital over offset printing for commercial documents. In choosing an engine, they often have to decide between a low priced light production machine of which the performance does not live up to their requirements or a heavy production machine with a high Total Cost of Ownership (TCO) that significantly affects their profits. The RICOH Pro C900 Series meets customer requirements by combining professional quality and heavy duty performance at a cost–effective price. It is specifically aimed at Print for Pay, Graphic Arts, Commercial Printers and Publishing applications.
Mr. Maitra further elaborated “The new range of Pro C 900 , Pro C 720 and Pro 907/1107/1357 Ex will be backed by Ricoh’s first-of-its-kind ‘Pro-Partnership Programme’ that will offer a huge value proposition for customers. This Programme will entail forging a close partnership with Ricoh’s Production Printing customers with respect to technology knowledge, training of people and after sales service to enhance the satisfaction of our Customer’s Customer “
- Makes strategic foray into Digital Color Production Printing Solutions
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In conjunction with this, Mr. Maitra announced plans to immediately establish “Live Experience Centre ( LEX )” one each at Delhi and Mumbai at an investment of INR 50 million. Two more LEX will be established at Chennai & Bengaluru, soon. LEX will offer Live Experience to potential customers to try out the various products – both hardware and software. Through this significant investment Ricoh India will help customers realize the creation in value that would result from workflow re-engineering and increased customer support to secure the leadership position in the Production Printing segment.
Ricoh India plans to increase its turnover substantially in the next 3 years. Outlining the larger game plan for India, Mr Sujit Sanyal , Senior Vice President (Business Operations) said “India offers huge potential for our product mix. Environment today is highly competitive and collaborative, where convergence and convenience are the buzzword. Ricoh India will enter the field of Office Consulting and IT Services for which separate Business divisions have been set up. Our ultimate aim is to provide all the Services that our customers require in the area of Document and Information technology.”
Long recognized as the leader of office equipment with the top market share in America, Europe and Asia Pacific region, Ricoh has taken bold moves to strengthen their position in the printing sector. Since 2004, it has made strategic acquisitions of industry giants including Hitachi Printing Solutions and IBM’s Printing System Division. Today the company is widely recognized as the emerging leader in the Print Production industry, leveraging its strong research and development as well as strategic investments to stay in the forefront of the business.
About Ricoh India Ltd.
Ricoh India Ltd. is a 73.6% owned subsidiary of Ricoh Company, Ltd, Japan. The company is a leading player in the area of Imaging Solutions. All Ricoh products come with a hallmark of quality, technological excellence and after-sales service. Ricoh operates through a wide network of 18 branches and over 240 dealers and have well-trained sales and after sales service force. With a workforce of approx. 700 in India, Ricoh is planning to be a major player in the areas of Document Solutions, IT Services, Transaction Printing, Facility Management/Managed Print Services, Production Printing.
