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Etihad Airways-IBS Software sign contract to improve

Press Trust of India  |  Thiruvananthapuram 

In a landmark development, Etihad Airways, the national of the UAE, and (IBS) have signed a contract to enhance the airline's operations.

IBS, a leading provider of new generation IT travel solutions, was selected to replace the airline's existing network control system and develop a hub management system, allowing the airline's employees to move away from manual processes to highly

This is expected to help Etihad increase its on-time performance, improve operational efficiency, maintain network integrity and to enhance hub connectivity, a press release said.

Under the contract, would use IBS solutions to automate the monitoring and management of guests and baggage journeys, especially when the journey involves a connection through the airline's Hub.

At a global level, the technology would allow for more efficient aircraft assignment and flight tracking, throughout the airline's network.

The new systems would also enable enhanced situational awareness through dashboards and alerts presented to the operational control team, as well as faster and more effective decision making for operational issues through suggested resolutions.

"Through this strategic partnership, we are delighted to integrate IBS technology into our control centres to fulfil our commitment to delivering exceptional service," Vice President Global Airports &Network Operations, Etihad Airways, said.

VK Mathews, of said this deal demonstrates the industry acceptance of IBS's technology solutions to effectively support the needs of an renowned for its disciplined business practices.

(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Wed, April 17 2019. 15:15 IST