GoAir to upgrade passenger service system

No-frills carrier GoAir today said it will be migrating to a new passenger service system due to which passengers might face trouble in availing online facilities for some time.

"The migration process will begin from 6 pm on June 24 to 6 am on June 25... Passengers will not be able to make any new bookings, amendments, cancellations during this migration period. Mobile and online check-in will also be unavailable during this period," a GoAir spokesperson said.

During the 12 hours starting from 6 pm tomorrow, passengers would not be able to make any new bookings or cancellations.

The spokesperson, in an e-mailed statement, also said mobile and online check-in would also be unavailable during this period.
 

In an e-mail sent out to customers, GoAir said that due to the upgrade, "you might experience some trouble availing online facilities like seat selection, pre-booking refreshments and pre-purchasing excess baggage".

According to the airline, flight schedules would not be affected during the migration period.

Currently, GoAir operates more than 1,225 weekly flights.