Giga raises $61 million to scale AI-driven customer support platform

Series A round led by Redpoint Ventures will help expand the technical team and accelerate enterprise deployments of Giga's AI customer support agents

Giga, an artificial intelligence (AI) startup focused on transforming customer support interactions, said it has raised $61 million in a Series A funding round led by Redpoint Ventures, with participation from Y Combinator and Nexus Venture Partners.

 

The company said the fresh funding will be used to expand its technical team and accelerate go-to-market efforts. It will also help scale deployments with large global enterprises as Giga strengthens its position in AI-driven enterprise support automation.

 

Building emotionally aware AI agents

 

Founded by IIT Kharagpur graduates Varun Vummadi and Esha Manideep, Giga develops AI agents that enable companies to deliver real-time,