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Firstsource Solutions Ltd.

BSE: 532809 Sector: IT
NSE: FSL ISIN Code: INE684F01012
BSE 00:00 | 22 Mar 47.15 -1.60
(-3.28%)
OPEN

49.20

HIGH

49.40

LOW

47.00

NSE 00:00 | 22 Mar 47.30 -1.40
(-2.87%)
OPEN

49.20

HIGH

49.30

LOW

47.00

OPEN 49.20
PREVIOUS CLOSE 48.75
VOLUME 413721
52-Week high 83.85
52-Week low 39.25
P/E 18.13
Mkt Cap.(Rs cr) 3,258
Buy Price 47.15
Buy Qty 519.00
Sell Price 47.45
Sell Qty 500.00
OPEN 49.20
CLOSE 48.75
VOLUME 413721
52-Week high 83.85
52-Week low 39.25
P/E 18.13
Mkt Cap.(Rs cr) 3,258
Buy Price 47.15
Buy Qty 519.00
Sell Price 47.45
Sell Qty 500.00

Firstsource Solutions Ltd. (FSL) - Chairman Speech

Company chairman speech

Dear Shareholders

Over the last few years the Company has consistently reinvented itselfand achieved the dual goals of staying relevant and creating sustainable value forstakeholders. The Company has effectively instituted a culture of innovation that nudgespeople to push boundaries and explore their potential. Proven domain expertise intransforming customers' businesses and processes coupled with the ability to stay agilehas given the Company a competitive advantage.

Improved macro-environment

The global economy witnessed broad-based recovery in FY17 on the backof improving investments strong global trade favourable monetary policies and healthytraction in corporate earnings. This trend resonated in the technology spends made bycorporates - particularly in the digital business. As per Nasscom estimates the IndianBusiness Process Management (BPM) industry is set to attain a size of USD 50-55 billion bythe end of 2025 compared to USD 29.8 billion in FY17. Rising adoption of digitaltechnologies like Artificial Intelligence (AI) and Machine Learning (ML) among otherswill drive growth in these segments. Firstsource has strong expertise in these segmentsand we implement solutions across the spectrum of digitisation capabilities.

Getting future-ready

Digital technologies have made traditional business models lessrelevant. This has created a tremendous opportunity as companies see the need to upgradetheir legacy systems or require assistance with analysing consumer behaviour. We arefocused on servicing these companies on the strength of our technology-led capabilitiesand by augmenting our teams to develop niche skills.

In this fiercely competitive world your Company will continue to setnew benchmarks. Extending the high-performance philosophy a bit further we are committedto make winning our default behaviour. That's because we understand that 'average' isofficially over. Likewise to enable our people to perform at their optimum weconsistently invest in their learning and development because a continuously learningorganisation is what will make us fit to lead in the future.

Road ahead

Our future growth will be driven by a healthy mix of organic andinorganic initiatives. We will have to innovate at a faster pace to keep up with therapidly changing business needs and customer expectations. Our biggest challenge is todevelop a thinking organisation that is a pulsating mass of employees who are well-informed attuned to technology trends and as domain experts engage customers in enrichingconversations that translate into memorable experiences.

I have great pleasure in informing you that we declared our maidendividend this year. This is truly a milestone for your Company. I would like to extendheartfelt thanks to every member of our global team for bringing the Company this far. Weextend our gratitude to all our stakeholders and seek their continued support in ourjourney.

Regards

Sanjiv Goenka

Chairman RP-Sanjiv Goenka Group and Firstsource Solutions Ltd.