 "bank locker, bank accounts")
The Uttarakhand High Court recently asked a public-sector bank to clarify the rules that permitted officials to break open a customer’s locker without consent. According to a media report, the case arose following a complaint by an 86-year-old whose jewellery was allegedly removed in her absence. Her son discovered the breach during a branch visit. The incident underscores the need for locker holders to stay vigilant.
When banks may break open lockers
Banks must follow standard operating procedures when accessing lockers in specific scenarios. “Prior information needs to be sent to the customer whose locker needs to be accessed,” says
