Business Standard

E-commerce firms scale up tech efforts for upcoming festive season

Online retailers, startups are scaling up their tech and innovation efforts to handle demand from shoppers during festive season and make their shopping and payment experience seamless

e commerce, retail, fashion
Premium

Peerzada Abrar Bengaluru

Listen to This Article

E-commerce firms and startups are enhancing their technology and innovation to manage increased demand during the upcoming festive season. Their focus is on streamlining the shopping and payment experiences for consumers.

Online fashion retailer Myntra has introduced Maya, a conversational AI-powered chatbot. Launched just ahead of Myntra's annual Big Fashion Festival (BFF), Maya aims to assist users in navigating through the platform's vast range of styles, answering their specific and more complex queries while being contextually aware. "As the festive season kicks in, we eagerly look forward to our customers engaging with Maya, with the confidence that their quest for

What you get on BS Premium?

  • Unlock 30+ premium stories daily hand-picked by our editors, across devices on browser and app.
  • Pick your 5 favourite companies, get a daily email with all news updates on them.
  • Full access to our intuitive epaper - clip, save, share articles from any device; newspaper archives from 2006.
  • Preferential invites to Business Standard events.
  • Curated newsletters on markets, personal finance, policy & politics, start-ups, technology, and more.
VIEW ALL FAQs

Need More Information - write to us at assist@bsmail.in