Patni sets up BPO hub in Texas

Global IT and BPO services provider Patni Computer Systems today said it has set up a new North American hub for BPO operations in El Paso, Texas.

The establishment of the El Paso site follows Patni's recent move to open a nearshore center in Queretaro, Mexico, to serve North American and Latin American markets and augment the company's global delivery capabilities, a company release said here.

Establishing the service hub expands Patni's business process outsourcing (BPO) and knowledge process outsourcing (KPO) delivery capability to service North American customers from domestic locations in a cost-effective manner and employ highly-skilled local talent, the release said.

It will employ more than 300 skilled professionals providing a wide range of insurance, financial services, F&A, technical support and multi-lingual helpdesk services to Patni's North American clients, it said.

"We have embarked on a plan to expand our domestic operations to address evolving customer requirements for cost-effective services from onshore locations," Patni Americas' President Naresh Lakhanpal said.