Financial inclusion has seen a huge improvement with government and RBI initiatives, and is “poised to grow exponentially with digital savvy millennials joining the workforce, social media blurring the urban-rural divide and technology shaping the policy interventions,” he said.
The RBI governor said in the coming days, there should be near universal reach of bank accounts across the length and breadth of the country, besides, there should be greater focus on penetration of sustainable credit, investment, insurance and pension products by addressing demand side constraints with enhanced customer protection.