Richmond Federal Reserve Bank President Thomas Barkin said the success of any recovery would hinge on consumers being reassured by businesses, particularly in the service sector, that they will be safe.
"Businesses will have to find a way to convince consumers to shop, or eat out, to travel, or go to a concert or a game," he said, suggesting restaurants could offer contactless service and more spread-out seating, while airlines could fly with middle seats empty.
"Many of these changes could increase costs and prices, but they could also reassure the public enough to bring business back to life," Barkin said.