InfoBus helps asylum seekers, migrants in France with wifi, information

The future is still very much unclear for those remaining in Calais

Nine months after dismantling the “Jungle”, several hundred people who fled conflict, repression or economic insecurity in their countries for Europe continue to live in France's Calais in deplorable conditions, desperately awaiting their chance to be smuggled by truck into England via the tunnel that passes beneath the English Channel.

The challenges for these asylum seekers and migrants are many, including surveillance and periodic harassment by the ubiquitous police force, the outright absence of living space and hygiene, language barriers, and the lack of electricity and an Internet connection to communicate with family and friends and stay informed.

On that last one, an initiative called InfoBus is trying to help. It's a truck sporting a large antenna and covered with information posters and notices aimed at the asylum seekers and migrants of Calais.

We encountered the InfoBus when we returned to Calais one year after our first trip there to volunteer with the group Help Refugees. We were revisiting the organization's enormous warehouse, in particular, its “community kitchen”, which prepares some 2,500 meals each day before distributing them either at the sole authorized distribution site or by roaming the streets. We found that the organisations’ quality of work and volunteers’ resolution are as strong as ever, but the asylum seekers and migrants’ situation is definitely worse than it was last year.

The InfoBus spent the morning there recharging batteries that ran electronic equipment kept in the back. Its coordinator, Loan Torondel, gladly answered our questions.

Loan Torondel. Photo Marie Bohner

Global Voices (GV): Can you tell us about the InfoBus?

Loan Torondel (LT) : Ce projet a été d'abord lancé par l’association Refugee Info Bus, déjà présente ici du temps de la Jungle, avec un véhicule qui venait apporter l’information et du WiFi, et après le démantèlement, ils sont allés en Grèce sur l’île de Chios. Le projet a été relancé tout récemment à Calais par l'Auberge des Migrants qui le gère à présent. Nous sommes trois à le faire fonctionner.

Loan Torondel (LT): The initiative was started by Refugee Info Bus, an organization that was already here in the Jungle. They had a vehicle that provided WiFi and information. After the Jungle was dismantled, they went to the Greek island of Chios. The project was recently started up again in Calais by its current sponsor, L'Auberge des Migrants. There are three of us who run it.

GV: What kind of training do you have?

LT: I've learned a lot on the job, but I've also had some training in legal matters, child protection, human rights, etc. I plan to pursue further studies in these fields.

Refugee Info Bus in Calais. Photo from the group's Facebook page. Used with permission

GV: Do you work with local lawyers?

LT: Yes. The associative networks in Calais have recently sued the state over the living conditions and lack of respect for migrants’ rights. The appeal hearing is tomorrow [July 28] [The Council of State has since confirmed the Court of First Instance's judgement against the state].

GV: How does the InfoBus work?

LT: We visit the various distribution sites, providing WiFi, recharging portable devices, giving out information about rights and how to seek asylum in France. That's what the posters on the truck are for.

We also collect information for organizations: what we see, what the refugees say goes on at night.

GV: Do you work with interpreters?

LT: We communicate with two or three migrants that we know well and who speak very good English. They are our interpreters. We get articles in Pashtun, Tigrinya, and Amharic. We also translate English- and French-language articles for them. Specific legal information is difficult to find on the internet, so we try to provide it, translate it, and explain it to them. For personal legal matters, we refer them to lawyers.

Notices posted on the InfoBus. Photo Marie Bohner

GV: Can you give us any stats?

LT: About 100 people come see the InfoBus along its route. We can provide WiFi for up to 70 people. The migrants use several dozen gigabytes each month.

GV: What have been the most surprising requests you've had on the InfoBus?

LT: They're very interested in what people, the media, are saying about them. They don't understand why there has been so much violence against migrants here, and it's difficult to explain it to them. Despite the fact that there are so many articles and that people are worried and are talking about them, they think no one cares.

GV: Do many women come to the InfoBus?

LT: There are a few, four or five yesterday. But, there are no longer any specific structures for them in Calais.

GV: Do you experience other difficulties in your work?

LT: On the upside, we have very few problems with the police. They are busy with distributing clothing and food and don't really understand what the InfoBus does. So, they leave us alone.

The distribution sites, however, don't have electricity or water. It's difficult to find good network coverage and access to electricity.

Notice posted on the InfoBus. Photo Marie Bohner