Software glitch hinders tea e-auction

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| Sources in Indian Tea Association (ITA), the apex body of plantation growers in the country, said that "we are not against e-auction per se. However, there had been some software glitches which were affecting the transition". |
| Tea board had long back appointed well-known management consultancy firm accenture for preparing a road map for switching over to electronic auction to usher in greater transparency. |
| Admitting this, a senior official of tea board said that there had been some minor problems with the software from time to time. The software, developed by a US-based it giant, would have to be made free from all glitches so that e-auction could take off in the country, industry sources said. |
| However, the tea board official said that the problems which had cropped up had been tackled successfully. According to him, those bodies who did not want e-auction were raising these issues in order to delay the progress. |
| Besides ITA, another important trade body, Tea Association of India (TAI), had already made a fervent appeal to the commerce ministry in not making e-auction mandatory. |
| According to TAI, prices fetched at the e-auction were marginally lower than the manual auction. |
| On an experimental basis, tea board had already started e-auction in all the six centres of Kolkata, Guwahati, Siliguri, Coonoor, Coimbatore and Cochin. |
| The tea board official said that at present, ten per cent of the produce was being routed through the e-auction mode,adding that this proportion would be stepped up in phases. |
| From 10 per cent, the proposition would be increased to 20 per cent, 40 per cent, 80 per cent, and finally to 100 per cent. |
| The official said that infrastructural facilities would have to be developed for full-fledged electronic auctioning. |
| Reacting to the trade bodies opinion, the official said that this is basically a change management issue. |
| The entire transition was being overlooked by a committee consisting of buyers, sellers and brokers. |
First Published: Nov 24 2005 | 12:00 AM IST