At the time of booking, the builder had given inspection of various documents executed by Friends CHS in its favour, such as plans approved by the City and Industrial Development Corporation, the commencement certificate, etc. The Subramaniyens paid the booking deposit and the subsequent instalments as demanded. A registered agreement was also executed for purchase of the row house. Even after paying the entire Rs 20 lakh, possession was not handed over by December 31, 1997, the previously agreed date.
Read more from our special coverage on "CONSUMER PROTECTION"
The builder attributed the delay to a dispute with other flat owners about payment terms and other issues. The builder also wanted to get extra Floor Space Index, for which a petition was pending in the Supreme Court. The builder later claimed another firm named Mishra Builders and Developers was involved in constructing the society's building, regarding which there was a dispute pending before the Additional Mumbai Suburban District Consumer Forum.
After waiting for 15 years, the Subramaniyens filed a complaint before the Maharashtra State Commission against Superior Builders and its partners, Laxman alias Kailash Khedkar and Jagannath Khedkar, in 2012. They asked either possession of the row house be given or the money refunded along with 18 per cent interest from the date of payment, plus compensation and costs.
Superior Builders contested the case, saying it was time-barred. It also contended the complaint was not maintainable as Mishra Builders and Developers had not been impleaded though necessary. Superior Builders also claimed it was no longer the developer and that it had sent the refund by cheque when its development rights were terminated by the society, but the Subramaniyens had not encashed it. It stated the agreement provided that no compensation or interest would be payable if the amount had to be refunded, and so the complaint should be dismissed.
The State Commission over-ruled these objections. It was held that the complaint was within limitation as the cause of action would be continuous when possession was not given. The Commission noted that the agreement for sale of the row house was executed between the Subramaniyens and Superior Builders, who had failed to disclose how Mishra Builders had got involved in the project. It could be that development rights were assigned by Superior Builders in favour of Mishra Builders. Indicting Superior Builders of withholding material documents and failing to disclose information within its knowledge, the Commission drew an adverse inference and held that the complaint against Superior Builders was maintainable without impleading Mishra Builders.
The Commission also observed that the builder had terminated the agreement after the Subramaniyens had a legal notice issued and filed a consumer complaint. Even the cheque for the refund was sent after it had expired. If at all the agreement had to be terminated, it should have been done in 2002 when Superior Builders claimed its development rights were taken away. It held that the termination of the agreement was invalid and illegal, and concocted to create a false defence.
Accordingly, by its order of January 27, 2016, delivered by Usha Thakare for the Bench with Narendra Kawde, the Commission directed Superior Builders to hand over possession of the row house within two months, pay compensation of Rs 5 lakh and costs of Rs 1 lakh. If compliance was delayed beyond two months, 18 per cent interest would be payable from the date of the order.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
)