“We are actively integrating AI into various workflows. The first phase is focused on productivity and quality enhancements internally. We have achieved significant improvements in listing moderation and document summarisation,” said Pai, noting that consumer-facing AI will begin to have an impact on listing verifications and smart recommendation engines.
Amid a real estate market boom over the last couple of years, the company has evolved into a full-stack platform, offering not only search and discovery, but also integrated services including site visits, home loans, home interiors, legal support, and property valuations.
“The Indian real estate market has seen transaction momentum and price escalation — average prices are up 24% this year; demand rose 9%. We have expanded to meet these needs with Magic Homes, our dedicated section for developer listings,” Pai explained.