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As India enters the tenth year of rollout of the Goods and Services Tax, the focus is shifting from implementation to efficiency through use of artificial intelligence, data sharing and process simplification to reduce compliance costs, speed up refunds and tighten enforcement. The government is increasingly using technology to simplify compliance, particularly for micro, small and medium enterprises (MSMEs), while integrating GST, income tax and customs databases to improve risk assessment, curb tax evasion, and reduce manual intervention. GST implementation helped broaden the tax base, strengthened compliance and increased revenues, making the indirect tax regime one of India's most significant economic reforms. Introduced on July 1, 2017, GST replaced a complex system of 17 central and state taxes and 13 cesses with a unified indirect tax framework. The reform, rolled out after years of negotiations between the Centre and states, was aimed at creating a common national market and
A resounding majority of India Inc have reported a positive and neutral experience with Goods and Services Tax (GST) with digitisation and rate rationalisation emerging as key factors benefiting businesses, but flagged concerns in delays in refund and audit related issues, a Deloitte India survey said on Tuesday. Released ahead of GST completing 9 years on July 1, Deloitte India's GST@9 survey called for the next phase of reform to move beyond digitalisation to an AI-driven compliance and data-led dispute reduction. The survey, based on 1,096 responses from leaders across eight industries, including MSMEs, showed increased stakeholder confidence with a "near universal acceptance", with 99 per cent positive and neutral sentiment, and with negative perception of less than 1 per cent. GST, which subsumed 17 local taxes and 13 cesses, was rolled out on July 1, 2017. The GST taxpayer base has grown from 66.5 lakh in 2017 to about 1.65 crore in 2026. The Deloitte India survey outlined th