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Air India has improved training, strengthened standards and has been focused on improving reporting about safety and other matters, the airline's CEO Campbell Wilson said on Friday. Against the backdrop of its plane crash that killed 260 people on June 12, Wilson said it is natural that there is a period of intense scrutiny following an accident and that all commentary must be taken constructively with grace and an open mind. The Tata Group-owned airline, which has come under intense scrutiny following the accident, has taken certain measures, including temporary curtailment of flights and completion of inspection of its Boeing 787 and 737 fleets. In recent years, Wilson said the airline has improved training and promulgated Standard Operating Procedures (SOPs) to give direction and clarity, strengthened standards, instilled processes to drive compliance and consistency, and introduced performance management practices to rise higher. "We have focussed on improving reporting, whethe
Tata Sons Chairman N Chandrasekaran on Monday exuded confidence that the future looks "very strong and bright" as growing consumption in India will drive the growth of the travel sector, sharing his outlook at the Tata Group-owned Indian Hotels Company Limited's (IHCL) AGM. Addressing shareholders of IHCL, the country's biggest hospitality player, Chandrasekaran shared that the "intent is to achieve a total global footprint of 700 hotels by 2030 and double the revenues to cross Rs 15,000 crore". The Tata Sons Chairman began his address at the Annual General Meeting (AGM) by paying tributes to those who lost their lives at the Air India plane crash recently, and also expressed a "deep sense of loss" at the passing away of Ratan Tata last October. "To lose a single person we know is a tragedy, but for so many deaths to occur at once is incomprehensible. Our thoughts are with them. I also would like to express a deep sense of loss on the passing away of Ratan Tata in October 2024. "He
Tata Group will not retreat from its responsibilities, from doing what is right even though it is a "difficult" time, Chairman N Chandrasekaran said on Friday while emphasizing that the group, which owns Air India, will be transparent in its communication on the plane crash. In an internal communication to the employees, he also said that when Tata Sons took over Air India, ensuring the safety of its passengers was its first and foremost priority and "there was no compromising on it." The communication came a day after Air India's London-bound Boeing 787-8 Dreamliner crashed soon after takeoff from the Ahmedabad airport, killing 241 of the 242 people onboard in one of the country's worst air disasters. "This is a very difficult moment. What occurred yesterday was inexplicable, and we are in shock and mourning. To lose a single person we know is a tragedy, but for so many deaths to occur at once is incomprehensible. "This is one of the darkest days in Tata Group's history. Words ar