Freshdesk buys data integration firm Pipemonk

Freshdesk, a cloud-based customer engagement software provider, has acquired Pipemonk, a data integration platform that allows companies to synchronise and move data among multiple cloud apps, for an undisclosed amount. This is Freshdesk’s seventh acquisition in 16 months. 

The deal expected to help the company to create a system of linked Freshdesk and third-party products for businesses. The technology of Pipemonk integrates any two software as a service (SaaS) products. In the US such integration of data between apps would address this issue.

In the US, where almost 90% of organisations are using cloud computing and the data is often fragmented across