Snapdeal, which has reinvented itself as a value e-commerce company, said its customer care services are now available in eight Indian languages, in addition to Hindi and English.
The customer care team at Snapdeal is now staffed to speak to users in a language that the users are most comfortable with, and this includes Marathi, Kannada, Malayalam, Gujarati, Telugu, Tamil, and Bengali.
The company also pointed out that Hinglish is also popular among its customers when it comes to speaking with customer service agents.
Support for additional languages comes ahead of the festive season starting early October with festivities continuing till January.
The growing