Business Standard

Snapdeal customer services now in eight languages apart from Hindi, English

The company also pointed out that Hinglish is also popular among its customers when it comes to speaking with customer service agents

Snapdeal
Premium

Photo: Reuters

BS Reporter New Delhi
Snapdeal, which has reinvented itself as a value e-commerce company, said its customer care services are now available in eight Indian languages, in addition to Hindi and English.

The customer care team at Snapdeal is now staffed to speak to users in a language that the users are most comfortable with, and this includes Marathi, Kannada, Malayalam, Gujarati, Telugu, Tamil, and Bengali.

The company also pointed out that Hinglish is also popular among its customers when it comes to speaking with customer service agents.

Support for additional languages comes ahead of the festive season starting early October with festivities continuing till January.

The growing

What you get on BS Premium?

  • Unlock 30+ premium stories daily hand-picked by our editors, across devices on browser and app.
  • Pick your 5 favourite companies, get a daily email with all news updates on them.
  • Full access to our intuitive epaper - clip, save, share articles from any device; newspaper archives from 2006.
  • Preferential invites to Business Standard events.
  • Curated newsletters on markets, personal finance, policy & politics, start-ups, technology, and more.
VIEW ALL FAQs

Need More Information - write to us at assist@bsmail.in