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Amazon Alexa suffered outage in US

IANS  |  San Francisco 

Amazon's suffered almost an hour-long in the US for reasons that remain undisclosed.

Instead of serving up the usual music, news or weather information on request, the and smart home gadget appeared stumped for users in several US cities, including New York, and on Wednesday, CNET reported.

Throughout the period, when users asked for assistance, it replied: "Sorry. I'm having trouble. Please try in a little while".

The was soon resolved but the details about what went wrong remain undisclosed.

"We had an issue that impacted some customers' ability to interact with the service. The Alexa service is now operating normally," said an

The users had trouble playing via Alexa and after an an outage.

"No, it isn't you... It's #Alexa from They are experiencing a large outage. No word when she'll be back working," a user posted.



(This story has not been edited by Business Standard staff and is auto-generated from a syndicated feed.)

First Published: Thu, May 16 2019. 12:34 IST