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How technology impacts life insurance

Hype around what's possible in digital does injustice to what's possible in real

Amitabh Chaudhry 

Amitabh Chaudhry

Over the last year, I have seen companies of every stripe claim to be in the business of technology. We have all become ‘tech’ companies is a common refrain. Surely, someone is still in the business of meeting customer’s needs.

Technology is disrupting many established business models and I don’t delude myself into thinking it won’t change my business. But I believe the hype of what’s possible in the digital world sometimes does injustice to the real impact of what’s plausible. All that glitters isn’t digital Life insurance has been ...

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First Published: Thu, January 04 2018. 22:41 IST
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