Over the last year, I have seen companies of every stripe claim to be in the business of technology. We have all become ‘tech’ companies is a common refrain. Surely, someone is still in the business of meeting customer’s needs.
Technology is disrupting many established business models and I don’t delude myself into thinking it won’t change my business. But I believe the hype of what’s possible in the digital world sometimes does injustice to the real impact of what’s plausible. All that glitters isn’t digital Life insurance has been ...
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