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Trai fixes mobile call ring time at 30 seconds; 60 seconds for landline

Till now there was no such limit for calls within India

Press Trust of India  |  New Delhi 

telecom, trai
Telecom operators on their own were reducing incoming call ring time to attract reverse call from subscriber of other networks

Telecom Regulatory Authority of India (Trai) on Friday fixed phone call ring time at 30 seconds on mobiles and 60 seconds for landline phones, in case the call is neither answered nor rejected by the susbcriber.

"The time duration of alert for an incoming voice call, which is neither answered nor rejected by the called party, shall be thirty seconds for Cellular Mobile Telephone Service and sixty seconds for Basic Telephone Service," said in an amendment to quality of service norms for basic telephone service and cellular mobile telephone service.

Till now there was no such limit for calls within India.

ALSO READ: Trai releases revised broadcasting norms for a fully compliant audit regime

Reliance Jio has accused old operators, including Bharti Airtel and Vodafone Idea, of "illegally" masquerading wire-line numbers as mobile numbers for "undue enrichment" and has exhorted to slap "severest penalty" on them for violating regulations and licensing norms.

Bharti Airtel has hit back saying Jio is trying to misguide the regulator ahead the consultation on call connect charges (also called interconnect usage charges).

Telecom operators on their own were reducing incoming call ring time to attract reverse call from subscriber of other networks.

First Published: Fri, November 01 2019. 17:45 IST