You are here: Home » Reuters » News
Business Standard

Build-A-Bear CEO apologizes after 'heartbreaking' sale crowds

Reuters  |  WASHINGTON 

WASHINGTON (Reuters) - Build-A-Bear Workshop Inc's chief executive on Friday apologized to disappointed customers and offered an extended discount, a day after its one-day pay-your-age event prompted massive crowds and shortages at some stores.Sharon Price John, in an interview on NBC's "Today" program, called the overcrowded sale event, which had to be limited on Thursday, "heartbreaking" and said the global stuffed-animal retailer would offer a sale through the summer."I am sorry that we were not able to provide the service that we wanted," Price John said. "We are doing our very best and ...

This article is no longer available in our repository.

There could be multiple reasons for this.

First Published: Fri, July 13 2018. 20:07 IST
RECOMMENDED FOR YOU