Fares or frills?
Despite being a highly cost-sensitive market, a majority of Indians are not willing to accept shoddy customer service when travelling on low-cost carriers
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Despite being a highly cost-sensitive market, a majority of Indians are not willing to accept shoddy customer service when travelling on low-cost carriers. They would rather make concessions in terms of in-flight entertainment and meals, finds an Expedia report
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First Published: Apr 13 2015 | 12:02 AM IST