Digitising India with high investments in automation

In adoption of emerging technologies, banking and financial services have already set the pace of transformation

Lately, Indian consumers have demonstrated an insatiable appetite for all things digital. Be it working, shopping, playing or learning, we’ve learnt to access everything from the comfort of our homes. As an example, India’s fintech adoption rate is 87 per cent, the highest in the world.

India is at the right pace in the race for digitisation. Paired with consumer dem­and for contactless digital accessibility and connected devices and remote working in a post-pandemic landscape, it’s no wonder that India is seeing an uptick in the need to adopt automation. Emerging technologies like bots, artificial intelligence (AI) and machine learning (ML)