SFBs ready with systems, governance to become universal banks: MDs & CEOs

One major benefit of becoming a universal bank is that public perception will change

Small Finance Banks (SFBs) are emerging as key players, driving growth by catering to under served segments. A panel discussion titled ‘Small Finance Banks, can they go big?’ at the Business Standard BFSI Insight Summit 2024, brought together managing directors (MDs) and chief executive officers (CEOs) of four prominent SFBs – Ajay Kanwal of Jana Small Finance Bank, Govind Singh of Utkarsh Small Finance Bank, K Paul Thomas of ESAF Small Finance Bank, and R Baskar Babu of Suryoday Small Finance Bank. They dwelled on the pros and cons of becoming universal banks and the road ahead. Edited excerpts: 

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