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Health insurance companies are quietly bringing back claims-based loading

The move is taking the form of a reduction in discount on next year's premium once a policyholder has made a claim

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Deepesh Raghaw Mumbai

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A health insurance claim is supposed to protect you from financial shock — not quietly raise your future costs. Yet some policyholders are discovering that making a claim can make their insurance more expensive, even though regulators explicitly prohibit claims-based loading.
 
What is claims-based loading?
 
Claims-based loading refers to an increase in premium solely because a policyholder made a claim in the previous policy year. The Insurance Regulatory and Development Authority of India (Irdai) Health Insurance Regulations, 2016 clearly prohibit this. Insurers cannot raise premiums merely because a claim was made.
 
Premiums can rise due to age-related factors or a