Page 6 - Airline
Indian aviation scores low in safety globally, falls short on 5 key counts
On effectiveness of implementing the ICAO standards, India's performance is lower than even Bangladesh
 "Indian aviation scores low in safety globally, falls short on 5 key counts")
Angry about delays, lost luggage? Text your airline
Some carriers see the ubiquitous phone chat as a key to better customer service
 "Angry about delays, lost luggage? Text your airline")
Eye scans are replacing airline boarding passes at airports
Clear is a reincarnation of the verified-identification idea begun by journalist Steven Brill
 "Eye scans are replacing airline boarding passes at airports")
Aviation safety: 270 airline crew violated safety norms this year
Raising concerns about avaition safety, the DGCA has suspended over 150 crew members
 "Aviation safety: 270 airline crew violated safety norms this year")
More airline outages as carriers grapple with ageing technology
Airlines will likely suffer more disruptions like the one that grounded about 2,000 Delta flights this week because major carriers have not invested enough to overhaul reservations systems based on technology dating to the 1960s, airline industry and technology experts told Reuters.Airlines have spent heavily to introduce new features such as automated check-in kiosks, real-time luggage tracking and slick mobile apps. But they have avoided the steep cost of rebuilding their reservations systems from the ground up, former airline executives said.Scott Nason, former chief information officer at American Airlines Group, said long-term investments in computer technology were a tough sell when he worked there."Most airlines were on the verge of going out of business for many years, so investment of any kind had to have short pay-back periods," said Nason, who left American in 2009 and is now an independent consultant.The reservations systems of the biggest carriers mostly run on a specialis
Airlines oppose lower cancellation fees, quicker refunds to passengers
Say that new measures not suitable for an underdeveloped market like India
 "Airlines oppose lower cancellation fees, quicker refunds to passengers")
Air Pegasus suspends ops for second day on the trot
Airline MD Shyson Thomas says funding issues with lessors resolved
 "Air Pegasus suspends ops for second day on the trot")
Airline biggies threaten legal action against ministry
IndiGo, Jet, SpiceJet and GoAir demand level playing field in aviation policy, say government can't favour only two new airlines
 "Airline biggies threaten legal action against ministry")
