Air India tells HC no favouritism in passenger service system contract

Responds to suit by Amadeus rival Sabre challenging the tender process, says selection of costlier Amadeus bid will give it an edge over peers

Air India has defended the selection of the pricier Amadeus bid for its passenger service system (PSS). This will give the airline an edge over its peers.

The national carrier made its submission in the Delhi High Court (HC) on Wednesday after rival firm Sabre challenged the tender process, alleging favouritism in the PSS contract. Sabre has claimed acquiring its product will save the airline Rs 900 crore.

The court has pushed the matter to July 22 after Sabre sought time to file its reply.

A PSS covers a wide range of functions, including flight scheduling, ticket reservation, e-commerce, loyalty programme, and departure