Up against competition from deep-pocketed cab-hailing giants Uber and Ola, start-ups in the electric mobility space will not just need relentless financial support from investors but must scale up quickly to be visible in the city crowd, and stay top of mind. Currently, these small players are banking on service differentiators to establish a foothold. “Incumbent (cab-hailing) service providers are largely disorganised as a sector and use mainly diesel vehicles to perform these services. We have an integrated service offering that includes charging infrastructure, drivers, onsite staff, fleet management technology and assurance,” says Sanjay Krishnan, chief executive officer, Lithium Urban Technologies, an IFC and LGT Capital Advisors-funded company. Currently, a typical client sources each of these elements separately and self manages the operations. “The whole process from requisition of services to billing is automated, making us pioneers in bringing structure to the transportation field, a typically unorganised sector in India,” he adds.
Post-BS VI implementation in April 2020, diesel vehicle prices will increase by at least a lakh rupees and so will the fuel cost, estimate experts. “Electric vehicle prices will, however, come down as battery prices come down and volumes ramp up. This will further increase the profitability gap between current diesel/CNG users and electric vehicle users,” says Krishnan.
No surprise then that he is hoping for a rapid switchover by customers thereafter.
For Blu Smart, the competitive and strategic edge over Ola and Uber will come from its service bouquet since it deploys, manages, operates and controls the fleet. The company defines the routes of operation and ensures that drivers cannot reject and cancel the rides while customer can choose to cancel the ride. “Besides, we do not have any surge pricing and offer competitive pricing backed by lower operational and lower fuel costs,” says Goyal. While Blu Smart is both into direct taxi service and tie-ups with corporate clients, Lithium is into corporate employee transportation.
Crucial for scaling up this business will be the greater availability of EVs, either through more production in India or imports. This, according to Lithium, would give flexibility in operations and deployment for multiple usages.
Important for optimisation of fleet is adequate charging of cars which comes from ownership and sharing of infrastructure. Availability of power through open access and resale by fleet operators could bring in flexibility, too.
Krishnan says easier financing by declaring EV as priority sector could help access finance for the purchase of vehicles and setting up charging stations. Though several states have come up with their EV policy, there are challenges in getting subsidy. Lithium, for example, has not received subsidy from the Maharashtra government although the state announced the policy a year back.
Operators, says Blu Smart’s Goyal, need to focus on providing flexibility, sustainability and unconditional availability. For this, data will be key. “The smartphone will be the anchor point to control these services. Intelligent and connected all-electric mobility will solve urban mobility challenges,” says Goyal.
The evolution of successful business models in electric mobility, as electric vehicles gain ground and BS VI norms for internal combustion vehicles come into place, will separate the men from the boys in the sector.