Brig. Gen. Sami Kafawin spoke to The Associated Press during a tour of the desert area where Jordan, Syria and Iraq meet.
A ride in a military helicopter offered a view of the Rukban camp, an expanse of makeshift shelters housing tens of thousands of Syrians.
Conditions in the camp deteriorated sharply after Jordan sealed its border in June, following a cross-border IS attack that killed seven Jordanian border guards.
He says that nonetheless, Jordan tries to ensure the displaced Syrians get food and medical treatment.
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