The White House had admitted that the launch of Healthcare.Gov, where people can sign up for health insurance, had been a debacle, but promised that the vast majority of potential customers would be able to enroll online by the end of November.
"The site now has the capacity to handle 50,000 concurrent or simultaneous users at one time ... So the site will support more than 800,000 consumer visits a day," said Jeffrey Zients, an Obama advisor recently appointed to troubleshoot and deliver solutions to those trying to fix the troubled website.
Additionally, the website is running successfully 90 per cent of the time, up from an estimated 42.9 per cent through much of October.
Julie Bataille, communications director for the Centers for Medicare and Medicaid Services said that 80 per cent of users are now able to apply for health insurance successfully on the site.
Healthcare.Gov's rollout on October 1 sent Obama's approval rating tanking and pushed his fellow Democrats into open revolt at times and sparked an opening for gleeful Republicans opposed to the president's health reforms.
Obama campaigned in 2008 on the promise of insuring some 30 million Americans who lacked health insurance.
"We developed a prioritised punch-list of software fixes, hardware upgrades and user enhancements with the prioritising based on what has the biggest impact on system stability, capacity, speed and user experience," Zients said.
Those improvements include implementation of a technical support centre monitoring the website 24 hours a day and the elimination of more than 400 bugs.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
