Leveraging tech can make JFS premier financial services entity: Kamath

Jio Financial Services (JFS) is uniquely positioned to emerge as a leading financial services enterprise by leveraging technology, said K V Kamath, chairman of JFS, in the company’s FY25 annual report.

 

Addressing the shareholders, he said that in FY26, JFS will capitalise on the strong foundations set in FY25 to bring intuitive and innovative products and services to Indians at scale. 

“By embracing technology, JFS is uniquely positioned to become a premier financial services enterprise, catering to the evolving aspirations of our customers. FY25 was a transformative year for our company, characterised by significant investments in our core- people, processes, products and technology,” Kamath said. 

Kamath highlighted that in FY25, the financial services sector has also undergone transformation as digital platforms, fuelled by technological innovation, now effortlessly bridge the gap between service providers and consumers — both rural and urban — at a fraction of the cost.

 

“For India, this technology can be a game-changer, driving greater financial access with tailored solutions on intuitive digital platforms that are easy to navigate,” Kamath said, adding that by leveraging Agentic AI, the company can break down traditional barriers, making financial services more accessible and affordable to a wider population. 

 

“At JFS, we are committed to leveraging new technology as a force for good by simplifying financial services and expanding access,” Kamath said.

 

In FY25, Jio Financial Services recorded a total income of ₹2,079 crore and income from core business operations of ₹349 crore. The company’s profit after tax stood at ₹1,613 crore.

 

“By combining the reliability of a financial services firm with the agility of a technology company, we are building JFSL as an institution that will serve India for decades to come by empowering the growth and prosperity of its people,” said Hitesh Sethia, MD & CEO, JFS.

 

The JioFinance app – the unified digital storefront which is designed to appeal to users of all generations- saw significant traction, with over 4 million downloads as of March 31, 2025.

 

“Millions now engage with our platforms, trusting us with their most important financial needs. Our approach is rooted in digital innovation, aimed at designing customer journeys on par with the best globally. With an intuitive platform like the JioFinance app, we are expanding our reach and helping more Indians transact, borrow, invest and protect with ease,” said Isha M Ambani, director, JFS.