PhonePe partners with OpenAI to integrate AI features across its platform

PhonePe said the collaboration will enable OpenAI's ChatGPT to be discoverable across its consumer app and the PhonePe for Business app

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Fintech company PhonePe on Thursday announced a partnership with ChatGPT maker OpenAI to integrate the artificial intelligence (AI) company’s features across its platform.

 

The Indian company said the collaboration will enable ChatGPT to be discoverable across its consumer app and PhonePe for Business app.

 

“This strategic alliance demonstrates that collaborations between innovative companies in this space can help expand the reach of cutting-edge technology to the broader population,” said Rahul Chari, founder, whole-time director and chief technology officer of PhonePe.

 

The company added that new use cases will open up with the growing adoption of AI services in the country.

 

“India is a global hub for innovation, and PhonePe's deep understanding of the country's fabric and its user base make them the ideal partner. This partnership will demonstrate the immense value of consumer AI across India, helping millions of users enhance their daily lives,” said Oliver Jay, head of international, OpenAI.

 

PhonePe has over 610 million registered users and more than 44 million merchants.

 

OpenAI has partnerships with other Indian fintech companies.

 

Razorpay, National Payments Corporation of India, and OpenAI last month partnered to launch Agentic Payments on ChatGPT and explore AI-driven commerce at a national scale.

 

Currently in the pilot stage, the feature allows users to shop and pay within a single chat reference. Agentic Payments will be backed by Razorpay’s banking partners, Axis Bank and Airtel Payments Bank, and built on Unified Payments Interface innovations such as UPI Circle and UPI Reserve Pay. The initiative delivers seamless UPI transactions for AI-native shopping.